Elanders Americas (Atlanta)
I've been a customer of Aventis Systems for a few years now. What I always appreciate is your technical support feedback and troubleshooting recommendations. Thank you also for your willingness to help repair or replace if that was necessary.
I'm a new Aventis Systems customer, and I'm already impressed with their helpful technical support team. I really appreciated all the help I received from technical support when I had a memory compatibility issue.
Priority Business Solutions
I haven't been a customer of Aventis Systems for very long, but I'm already impressed with their awesome technical and customer support team. I had an adapter issue with a video card, and they really worked with me to resolve the issue. Keep up the good work, Aventis!
I have been very happy with the equipment that I have purchased from Aventis. I recently had a problem with a server, and the technical staff was super working with me to determine what the root problem was. Once the issue was isolated, they wasted no time to get me the RMA that I needed to send the server back. It arrived at their facility and fixed the very next day! It was super! I will be continuing to purchase my hardware and recommending that others get their hardware from Aventis!
M & W, Inc.
I am very happy with my technical support from Aventis Systems. I know the representative I worked with was very focused on my issue. He would call or email with questions about how I was using programs on my computer to get to the core of my issue. I could tell he wanted to make sure I was taken care of.
To be very honest, Aventis has made my life very easy. I have been working with Aventis for only a few months, but whenever I am in a critical situation, Aventis' team has always proved to be very supportive.
Brazos Higher Education Service Corporation
We’ve had a great experience working with Aventis Systems to fulfill our infrastructure needs. They make the process smooth, provide the specs we need while meeting our budgetary requirements, and deliver in a timely manner. A specific experience where they went above and beyond for us was when we were in the market for an HP ProLiant DL380 G6, but they advised us that a G7 better suited our requirements and were able to offer the newer equipment within our price range. From a customer experience perspective, we truly value being able to reach our account manager easily and get all of our questions and concerns addressed in a timely manner, their recommendations for optional upgrades that will help us in the long run, and the peace ind we receive with their substantial warranty.
Based on my experience I will be a repeat customer, and I highly recommend Aventis to others. They have the expertise to supply the mastermind with ing products and also the patience to work with someone that has a million questions.
R.B. Packings & Seals
I first came across Aventis while I only had a few years of IT experience under my belt. My first experience was great from placing my order to the nt I received it. The communication was great and the server was in such great shape that it looked brand new, I couldn’t be more excited. Later in my career, I introduced Aventis to my company when we needed an overhaul in our server room, and we have been buying from Aventis ever since. As far as service is concerned, I've had a few RMAs, but the experience was great with swift service and replacement. Because we are situated in Canada, there are services that cannot be offered to us, but that will not prevent me from buying or recommending Aventis to whomever is looking for IT equipment. Thank you for your dedication to provide such amazing products and service.
Aventis Systems stands behind every product they sell. They are very unique in the industry, in that they place a warranty on every product, including a three-year warranty on refurbished equipment. This is huge luxury to us, as the warranty takes the risk out of the decision so we don't feel like we always have to purchase new equipment. We know they will stand behind it, with the added benefit of offering our customers quality, yet reasonably priced refurbished hardware options that help us stretch our budget even further.
I am upgrading a server that I purchased from Aventis a while ago, and I am needing some help. So far I am VERY impressed with the level of service! I sent an email to my sales rep indicating my need for further help, and he coordinated everything for me! I got an email and phone calls from sales and tech support promptly. Your service is better than Dell could EVER hope to be.
I was very pleased with how my equipment was packaged for shipment. Your Technical Support Representative walked me through all the things that we needed to do to troubleshoot an issue. Peter was extremely professional, knowledgeable, and confident in troubleshooting the issue. He was very happy to remain on the phone with me as I opened the case and swapped parts around for troubleshooting. I was also amazed that the Cisco 3825 router was spotless inside. Everything about my experience with Aventis Systems has been top notch. I can see that we will be doing more business in the future.
We are completely satisfied with the service and disk array we received. We swapped out different cables in a day. Also, a hard disk failed during the move of a massive amount of data and it was swapped out quickly as well.
MDS Video Production
I am extremely happy with my HP ProLiant DL360 G4p. I wanted to let you know it is performing great and has over 152 days of uptime as a home server. At the moment, I am using VPS for my offsite servers because of the cost and flexibility on my personal projects. Aventis Systems is on my list of hardware vendors that take care of customers.
We received excellent service from everyone at Aventis Systems. From my first phone call to the final follow up calls, Aventis Systems took great care of us from beginning to end. Unlike most companies who are just vendors, Aventis Systems truly took the time to understand our business problem and develop a technology solution that impacted on our business results. They were methodical and detailed.
Aventis Systems combines a deep technical knowledge of their products with excellent customer support and follow through. I derived value from every conversation with them. I would recommend them to any company looking to partner with an IT company for the long-term.
The Aventis Systems’ technical support team has always been helpful. I called them to see if they had any suggestions about On-Site Services. The Systems Sales Manager and Systems Engineer informed that Aventis Systems offers an On-Site Services. I was nervous at first, as I’ve never allowed outside techs to work on my client’s equipment. Aventis Systems’ team went to the data center right away and replaced the defective parts. Within two hours of when I discovered the issue, the server was back up and online.
I deal with a lot of vendors. As a small business owner, I have to rely on vendor relationships to operate my business as I can’t be everywhere at once. The service level that Aventis Systems supplied me today is beyond anything I can imagine. I can’t tell you what a life saver this was to have them available. It is incredibly comforting to know I have a business partner who cares as much about my client’s systems as I do.
Beyond Computer Solutions
With the help of the team at Aventis Systems, we have been able to take care of our customers without hiring additional staff. We look forward to a growing relationship. We recommend their services and appreciate the wide range of technologies they recommend and support.
Aventis Systems’ technical expertise is second to none. They have always had the right resource for any job my company has encountered and they always stand behind their work. Aventis Systems has helped me with all my systems and support by keeping them online which effects my bottom line. They have always listened to what I am trying to accomplish and I have always been more than happy with the added valued services they have provided. I recommend them to any company that is looking for a top quality solution at a very fair price. I have recommended them on many different occasions and will continue to since I view them as a partner to my business.
North American Energy Alliance LLC
I am absolutely satisfied with my recent Aventis Systems’ experience! My first contact with Aventis was through their professional, clear, and very detailed website where I found that they could provide the product I needed in a reasonable time frame. I then sent emails to the listed sales and support sites requesting further information.
An Account Manager promptly contacted me to collect the specific details. Working from my product description and the Dell configuration using my failed PC’s Service Key, they helped me determine what I needed. They immediately took my order, payment, and shipping information and placed the order in one phone call! In three working days, I had the PC in hand and my system was up and running that day. Thank you for a very satisfying and productive experience!
Klamath County Information Systems
First, I would like to say my business benefited greatly from the savings of purchasing refurbished products over new products. By purchasing equipment through Aventis Systems we have been able to accelerate our upgrade plan and still save money. Because we saved money on the products, we were able to build out our existing storage network infrastructure using the proven technology that we already had in place. This saved us investment in time and resources over replacing those systems.
Another reason Aventis Systems drew me in was their industry- leading three year warranty. We won’t deploy critical hardware without a three year warranty. I’ve dealt with many vendors over the years and our Account Manager is absolutely top notch. He is more responsive to our needs than any of the other reps we work with.
Working with Aventis Systems is a real breeze. From pre- configured system options, to top-notch technical services, and friendly customer service, it’s hard to look elsewhere. We will definitely look to Aventis Systems for our future server acquisitions.
JNC Group, Inc.
We’ve been purchasing refurbished servers from Aventis Systems for over a year. The sales team is the best, they know just about any configuration question I throw at them, and if they don’t, they get back to me promptly after consulting with their technical department. As long as Aventis Systems is around, I will continue to be a customer.
City of Monroe, North Carolina
I constantly look to Aventis Systems for my VT infrastructure. We buy Dell 2950’s for VMware and other applications, and the quality we see from the Company is the same as going direct. When I do have an issue, it’s even better than going direct, because I get all my questions answered in one call. Add that with their low pricing, and it’s a win-win. I will continue to order from Aventis Systems for all of my hardware needs!
South West Florida Addiction Services
A few months after my first purchase, Aventis Systems really proved themselves to be what I would call a “great partner” during a period when I was faced with the challenge of expanding our existing network. A blade solution was the only answer to this problem. What I needed had to be powerful, the latest technology, and fit into our budget and timeline requirements.
What impressed me the most was the ease of setting up net financing terms with Aventis Systems to match our internal business process, and the consistent follow up I received from my Account Manager to ensure that everything was set up and properly in place. There is no one else I want to consider for future purchases after my experiences here, I would absolutely rate them a 10 for their dedication, support, ease of doing business, delivery and customer satisfaction.
St. Clair Specialty Physicians, PC
We’re a small business with enterprise needs, and Aventis Systems empowers us to deploy robust solutions at a price we can afford. Their easy access to support, prompt shipping, and devoted Account Managers add tremendous value to our business.
My first experience with Aventis Systems came at a time when Dell couldn’t meet our company’s need for a workstation due to price and availability. I visited their store and felt like I’d hit the jackpot. I was blown away when my fist dial into their sales department got me directly to the Southeast Account Manager who answered all my questions about the configuration and warranty on the workstation that matched exactly what I needed.
My satisfaction with the first purchase led me to order other storage equipment for our office IT infrastructure that supports 26 people, and is still growing. As the Network Administrator, I wear many hats at Inverness Medical. I wasn’t sure how I was going to find the time to select a vendor whose hardware offerings fit my budget and met Government EHR compliance and Meaningful Use guidelines. Fortunately, with Aventis Systems I’ve found my answer!
I am completely satisfied with my experience at Aventis Systems due to their pre-sales support, ease of fulfilling my order, on- time delivery, and supportive account manager. I will seek their expertise time and time again for all my IT needs from here on out.